[Remote] Strategic Account Manager (REMOTE OK)
Note: The job is a remote job and is open to candidates in USA. Arkose Labs is on a mission to create an online environment where all consumers are protected from spam and abuse. As an Enterprise Account Manager, you will drive revenue growth within strategic accounts, focusing on expanding relationships with Fortune 500 companies to protect against fraud and bot attacks.
Responsibilities
- Own and execute expansion strategy for assigned enterprise accounts ($500K+ ARR)
- Identify and close upsell, cross-sell, and multi-product opportunities
- Drive enterprise-wide platform adoption across business units and geographies
- Build and execute multi-year strategic account plans targeting 30%+ net revenue retention
- Orchestrate sophisticated sales cycles involving multiple stakeholders, business units, and decision makers
- Navigate enterprise procurement processes, security reviews, and legal negotiations
- Lead commercial discussions including pricing, contract structuring, and ROI justification
- Partner with Solutions Engineering, Product, Legal, and Customer Success to advance deals
- Develop C-level relationships with CISOs, fraud leaders, and business unit executives
- Understand customer strategic initiatives and business priorities
- Position Arkose as a strategic partner, not a vendor
- Conduct Executive Business Reviews demonstrating business impact and ROI
Skills
- Experience selling to CISOs, fraud teams, or security organizations
- Background in SaaS or technical security solutions
- Knowledge of MEDDPIC, Command of the Message, or similar methodologies
Benefits
- Competitive salary + Equity
- 401k plan
- Robust benefits package- 85% medical, dental, vision coverage for employees and 75% for dependents
- Flexible PTO
- Life insurance coverage
- Short and Long Term Disability Insurance paid by the company
- Generous nationwide parental leave policy
- Amazing discounts program
- Wellbeing package including mental health and gym discounts
- Flexible working hours to support personal well-being and mental health
- Employee Assistance Program
- Equity and benefits may be provided as part of the compensation package, depending on the position offered
- In addition to base salary, some roles may be eligible for a variable bonus based on a combination of company performance, employee performance, and management discretion
Company Overview