[Remote] Workday Configuration Analyst – Advanced Compensation & Benefits

Note: The job is a remote job and is open to candidates in USA. Copeland is a global climate technologies company focused on sustainability through HVACR technologies. They are seeking a Workday Configuration Analyst who will provide Tier 2 functional support for the Workday system, resolving complex issues and supporting HR systems in a multi-divisional environment.

Responsibilities

• Assist in the configuration and maintenance of Workday modules to meet business requirements
• Provide Tier 2 functional support for Workday, addressing and resolving user issues and inquiries
• Troubleshoot and resolve complex system issues related to Workday modules such as HCM, Recruit, Compensation, Talent and Learning with a strong focus on Advanced Comp and Benefit module support
• Collaborate with Tier 1 support, IT, HR COEs, and other groups to advance and resolve issues as required
• Conduct root cause analysis and implement solutions to prevent recurrence of issues
• Participate in system upgrades, testing, and implementation of new features and functionalities
• Maintain documentation of support activities, issue resolutions, and system configurations
• Stay updated on the latest Workday updates, industry trends, and standard methodologies to provide informed support and recommendations
• Adheres to the defined processes and procedures as well as the company's policies
• Performs other tasks assigned by the direct manager or management, in connection with the responsibilities of the position or compliance with the law

Skills

• Bachelor's degree in Information Technology, Human Resources, Business Administration, or a related field
• Minimum of 2-3 years of experience in Workday functional support or a similar role
• Strong knowledge of Workday modules, including HCM, Recruit, Compensation, Benefits, Talent and Learning
• Experience with system configuration, testing, and implementation
• Excellent problem-solving and analytical skills
• Good communication and interpersonal skills, with the ability to interact effectively with end-users and technical teams
• Ability to work independently and as part of a team in a global and extremely fast-paced environment
• Ability to work effectively in a team environment
• Excellent organizational, interpersonal, and written communication skills
• Authorization to work in the United States now and in the future without sponsorship. Sponsorship will not be provided for this role

Benefits

• Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more.
• We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave.

Company Overview