Sales Development Representative, Inbound | Ontario, Canada

Ramp is building the smart infrastructure for finance teams, and they are seeking a Founding Inbound Sales Development Representative in Canada. In this role, you will be the first point of contact for prospects and will engage, qualify, and convert leads into sales opportunities to help define Ramp's presence in Canada.

Responsibilities

• Respond to and qualify high-volume inbound leads via multi-channel outreach with urgency and precision
• Conduct consultative discovery to understand prospect pain points, priorities, and intent
• Strategically multi-thread high-value inbound accounts, identifying additional stakeholders and decision-makers
• Partner closely with Account Executives to transition qualified opportunities and support deal expansion
• Maintain accurate and detailed activity, notes, and pipeline data in Salesforce
• Continuously refine talk tracks, objection handling, and discovery techniques based on performance data and feedback
• Help solidify foundational inbound processes for Canada – including routing logic, follow-up cadences, activity standards, and feedback loops with AEs and Marketing

Skills

• Strong written and verbal communication; Confident, energetic phone presence and Excellent listening skills
• Dedication to tracking and improving performance and efficiency on a daily basis
• Deep interest in understanding business challenges
• Sense of entrepreneurship: a self-starter with a high sense of urgency and ability to work within undefined processes
• High level of comfort operating in a fast-paced, inbound-heavy environment with daily activity targets (emails, calls, etc.)
• High level of curiosity and ability to quickly understand complex business challenges
• Strong time management skills and organizational rigor
• Ability to work Hybrid, 3 days a week in office, in Toronto, Canada
• Prior experience in a customer-facing, SDR, or sales role, especially in inbound or high-velocity environments
• Prior CRM experience (preferably Salesforce)
• Demonstrated ability to build or improve processes or workflows in a prior role
• Experience at a high-growth startup
• Bachelor's degree from a four-year university

Benefits

• Life Insurance
• Accidental Death and Dismemberment
• Critical Illness
• Short- and Long-Term Disability
• Extended Health, Vision, and Dental coverage
• Emergency Travel Assistance
• Employee Assistance Program
• Virtual Health
• Drugs for the treatment of infertility, up to a lifetime maximum of $4,000 for each person.
• Flexible PTO
• Unlimited AI token usage
• Centralized home-office equipment ordering
• Health and wellness stipend
• Budget for intra-office travel
• Weekly coffee stipend
• Group medical, dental, and vision coverage through Sun Life
• Life, AD&D, and disability coverage
• Fertility drug coverage (up to $4,000 lifetime)
• Group Retirement Plan with employer match (RRSP + DPSP)
• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
• Employee Assistance Program and virtual care through Lumino Health

Company Overview