Senior Data Analyst – Operations

Work from home Full-time role Hiring

Job Description:

Own and maintain the operational reporting suite in Power BI, ensuring outputs directly support EBITDA, volume, and cash performance management, covering physician performance, front desk metrics, scheduling efficiency, and more
Partner with practice VPs, operations leads, and clinical staff to understand what they need, translate that into data requirements, and deliver reports they'll actually use
Write and optimize complex SQL queries in Snowflake to extract, transform, and validate data from multiple source systems
Make clear, actionable recommendations based on data, including quantified impact on revenue, EBITDA, operational efficiency and strategic business decision making
Build and document repeatable data pipelines that support consistent, trustworthy reporting across practices
Monitor data quality and flag anomalies proactively; resolve inconsistencies at the source where possible, and drive toward a single source of truth
Deliver ad hoc analysis alongside production reporting, and do both on time
Help set standards for how we build, document, and maintain reports; drive standardization of metric definitions and reporting across the network to enable consistent performance management
Mentor junior team members and help raise the overall quality and consistency of the team's analytical work

Requirements:

5+ years of hands-on analytics experience, with at least 3 years focused on healthcare or a related field
Strong SQL skills. We're on Snowflake, and you should be comfortable writing complex queries from scratch, not just tweaking someone else's
Power BI experience beyond the basics: data modeling, DAX, Power Query, report design that non-technical users can actually navigate, understand, and action
Familiarity with Excel at an advanced level including pivot tables, Power Query, and complex formulas
A track record of working with non-technical stakeholders and turning vague questions into clear, actionable reports
Strong communication skills. You can explain what the data says, what it doesn't say, and what to do about it
Comfortable presenting findings to operational and executive audiences, including physician leadership
High attention to detail and a low tolerance for numbers that don't add up
Healthcare experience is a plus, especially in a multi-site or physician group setting
Bachelor's degree in a quantitative or business field, or equivalent experience
Python or R for analysis automation
Experience with dbt for managing data transformations in Snowflake
Familiarity with an EMR platform such as Athena or Modernizing Medicine (ModMed)
Exposure to orthopedic or surgical workflows preferred.

Benefits:

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