Site Reliability Engineer (SRE) - Voice Platform, Cloud Operations, and DevOps
We are seeking an experienced SRE to support and evolve production voice and cloud platform environments. This is a hands-on operational engineering role focused on platform reliability, observability, incident response, deployment automation, and VoIP infrastructure support. The ideal candidate has strong Linux, AWS, troubleshooting, and DevOps experience; Asterisk, SIP, and VoIP experience are especially valuable. \n What you'll do:
- Monitor, operate, and improve production voice and cloud platform environments.
- Support Asterisk-based VoIP systems, SIP call flows, routing, interoperability, and troubleshooting.
- Analyze signaling, media, network, and platform issues using logs, packet captures, and diagnostic tools.
- Maintain CI/CD, deployment automation, monitoring, alerting, dashboards, and runbooks.
- Participate in incident response, root-cause analysis, capacity planning, upgrades, and maintenance activities.
What you'll bring:
- Experience supporting Linux-based production systems and distributed cloud environments.
- Hands-on AWS operational experience, ideally including EC2, ECS/EKS, IAM, VPC, Route 53, load balancing, and CloudWatch.
- Strong troubleshooting skills across application, infrastructure, networking, and deployment layers.
- Experience with CI/CD, infrastructure automation, monitoring, logging, and operational support workflows.
- Strong communication and documentation skills for cross-functional engineering and operations work.
\n About Everbridge Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover stronger from critical events. In today’s unpredictable world, resilient organizations minimize impact to people and operations, absorb stress, and return to productivity faster when deploying critical event management (CEM) technology. Everbridge digitizes organizational resilience by combining intelligent automation with the industry’s most comprehensive risk data to Keep People Safe and Organizations Running™. For more information, visit www.everbridge.com, read the company blog, and follow on Twitter. Everbridge… Empowering Resilience Everbridge is an Equal Opportunity/Affirmative Action Employer. All qualified Applicants will receive consideration for employment without regard to race, creed, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.