Sr. Business Travel Consultant

Gray Dawes Travel is a multi-award winning, global travel management company with offices in the United States, United Kingdom, Australia, and the Netherlands. Established in 1865, we’re constantly growing by using technology and our passion for what we do to keep evolving. As one of the fastest growing Travel Management Companies in the world, we help businesses travel smarter, more efficiently, and more sustainably. But we go beyond that – we become an extension of our clients, where their success is our success. With a laser focus on offering our clients a high touch, high tech, high content experience, at Gray Dawes we’re not just there to deliver the best corporate travel fares, the most innovative itineraries, the slickest online tools or the most experienced consultants. We’re there as an extension of our clients’ own organizations – their out-of-house travel department. We achieve this because of the depths we go to in understanding our clients, their culture, their brand values and business objectives. And we always deliver… better! If this all sounds like something you want to be a part of then we'd like to hear from you. We offer a fantastic work environment, with all the benefits and perks you’d expect from a forward-thinking and people-focused organization. And we’re always on the lookout for skilled and motivated individuals to become part of the Gray Dawes family. Want to be part of a multi-award-winning global travel management company and work remotely? Have a look at this new role within our US Team. Join Our Journey Our US operations are continuing to grow, so we’re looking to hire experienced Senior Business Travel Consultants to join our US based team working remotely. What You’ll Do

• Provide accurate and timely quotes and reservations for our clients via Atriis and SABRE GDS.
• Promote and maintain a “Customer First” culture in all areas, so that service standards are prioritized, and everyone is committed to the on-going achievement and improvement of service standards.
• Work closely with other departments to ensure that operational service standards are fully integrated with every other business function so that clients receive “seamless” service.
• Be available for incoming calls from clients.
• Ability to work as a team in a shared inbox environment.
• Thorough knowledge and understanding of how corporate travel fares are built.
• Knowledge and understanding of all operational processes and how they fit with the rest of the business.

What we’re looking for

• You’ll be a motivated, passionate individual who has previous experience working in business travel
• Proficiency with SABRE GDS
• High attention to detail and high level of accuracy in your work
• Ability to manage time effectively
• Have excellent communication skills, both oral and written
• Ability to work a flexible schedule that could include nights, weekends and holidays.
• Highly motivated and a true "self-starter" to ensure that goals and targets are consistently met
• Enjoy being part of a busy team and work well with other teams
• Ability to remain calm under pressure
• Ability to handle multiple projects and willingness to assist in ad-hoc tasks to meet deadlines

What We Can Offer Our benefits include;

• $31-$33 per hour dependent on experience
• Uncapped incentive scheme
• Annual profit related bonus
• Health benefits including, medical, dental and vision
• A relaxed, informal & caring working environment with opportunities for progression
• Generous Paid time off plan

Job Type: Full-time Pay: $31.00 - $33.00 per hour Benefits:

• 401(k) 4% Match
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Referral program
• Work from home

Work Location: Remote