Sr. Legal Operations Analyst, Contract Lifecycle Management (CLM) Strategy & Optimization
Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you. About the Team You will join UKG's Legal Operations team, which helps Legal work smarter, faster, and more strategically by improving processes, optimizing legal technology, enabling data-driven decisions, and creating scalable ways for Legal to support the business.
About the Role
As Senior Legal Operations Analyst, Contract Lifecycle Management Strategy and Optimization, you will help redesign how UKG contracts at scale. Sitting at the center of Legal, Revenue, Procurement, Finance, and information technology (IT), you will translate business and legal objectives into automated workflows that improve revenue velocity, vendor efficiency, risk management, and user experience. Design and optimize end-to-end contract workflows, including intake, routing, approvals, self-service, and automation. Partner with Sales, Operations, Procurement, Finance, Legal, and IT to align contracting with upstream and downstream business processes. Build reporting that surfaces cycle time, risk trends, bottlenecks, and opportunities to improve forecasting, deal strategy, and vendor management. Lead enablement, training, documentation, and change management so business users adopt intuitive contracting experiences. Define and execute a forward-looking contract lifecycle management roadmap, including artificial intelligence-assisted review, obligation tracking, and advanced automation. About You Basic Qualifications: 3+ years experience configuring, administering, or optimizing contract lifecycle management platforms. Experience designing cross-functional processes with Legal, Revenue, Procurement, Finance, operations, or IT partners. Strong analytical skills, including the ability to use contract data, reporting, and operational metrics to identify trends, risks, and improvement opportunities. Ability to influence stakeholders, document processes, lead change management, and drive improvements without waiting for perfect direction. Preferred Qualifications: Experience with Ironclad. Background in Legal Operations, Revenue Operations, consulting, business systems, or a similar operational role. Experience building self-service contracting experiences, automated approval workflows, or executive-level contract reporting. Interest in helping teams simplify, standardize, and scale how work gets done. Company Overview: UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com. Equal Opportunity Employer: UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster UKG participates in E-Verify. View the E-Verify posters here. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process: For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected]. The pay range for this position is $90,900 to $130,700. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG’s benefits and rewards at https://www.ukg.com/about-us/careers/benefits