System Analyst/Business Analyst — Payments & Finance Operations
About the Role
The OPS Tech Payments & Finance stream is expanding several important initiatives across operational payments and finance processes. We are looking for additional analytical capacity to support delivery, strengthen methodology, and build scalable and compliant solutions. The role focuses on large operational payment platforms and finance-related processes, including branch cash operations, clearing, reconciliation, and adjacent payment systems. It requires strong systems thinking and a deep understanding of banking operations.
Responsibilities
Translate operational and business requirements into structured product specifications: mock-ups, user stories, process flows, and acceptance criteria Work closely with operations and finance teams to understand their day-to-day work and transform it into clear processes Design operational interfaces and the workflows behind them Ensure that processes meet regulatory requirements and fit into existing operational journeys Connect processes to the underlying systems, assess current integration capabilities, and define required changes Support the migration and extension of existing functionality on the new platform Hand specifications over to development and support testing, release, acceptance, and stakeholder demos Support automation across payment platforms, branch cash operations, clearing, reconciliation, and related finance processes Help reduce manual work and strengthen audit readiness Requirements 3+ years of experience as a business or system analyst in banking or financial services Solid understanding of banking products, operational processes, and the regulatory environment Knowledge of the payments domain, including card transactions, settlements, clearing, reconciliation, payments, accounting, or operations Hands-on experience designing operational interfaces, complex objects, and workflows Experience working closely with operations teams and embedding new processes into existing journeys Experience designing compliant processes in financial services Understanding of integrations: APIs, queues, and data exchange Experience using logs and data to investigate issues Strong analytical and problem-solving skills Ability to work effectively across business, operations, finance, and technology teams English B2 — you’ll work with international colleagues Nice to have Background in a bank’s methodology or process function, including the development of standards, procedures, or internal regulations Understanding of branch banking, back-office operations, and banking accounting Experience with payment platforms, settlements, reconciliation, or finance-related operational flows A combination of business and system analysis experience Experience with low-code CRM/BPM platforms such as Creatio, Salesforce, Pega, or similar Experience working with South-East Asia operations teams SQL or BI/DWH experience Why would it be cool to work with us? What we create Modern banking services for millions of Filipinos Cutting-edge solutions based on global best practices and AI implementation A licensed neobank aiming to become a unicorn and a leading fintech player in the fast-growing Southeast Asian market A business that has raised over $200MM from ADQ, the World Bank Group, and other investors despite a challenging market An environment that allows you to launch new products in 3–4 months A strong foundation for expanding into new markets around the world What we offer A passionate international team spanning the globe Rapid professional growth — merit, and merit only, rules the day Reward for performance and long-term success at Salmon A fast track to international growth A new office in Manila, Philippines Relocation support for eligible candidates Medical insurance, health and wellness benefits A program of events and activities both online and in person