Travel Sales Agent job at World Travel Holdings in US National
Title: Travel Sales Agent Location: Remote, United States Department: Customer Service/Support Job Description: Travel Sales Agent Location: Remote (U.S.) About The Role World Travel Holdings is seeking driven Travel Sales Agents who excel at building relationships, closing sales, and creating memorable customer experiences. If you're passionate about travel and motivated by performance, this is an opportunity to turn that passion into a rewarding remote career. About World Travel Holdings World Travel Holdings is the nation’s largest cruise agency and an award‑winning leisure travel company with nearly 40 travel brands. Headquartered in Fort Lauderdale, FL, we offer a people‑focused culture with a strong commitment to employee engagement and remote work. Learn more: WorldTravelHoldings.com.
Responsibilities
Key Responsibilities Serve as a trusted travel advisor by providing personalized vacation recommendations Build new customer relationships through inbound calls (approximately 1–2 per hour) Process new reservations and manage changes accurately and efficiently Maintain and nurture leads through follow-up outreach and CRM updates Engage prospective customers through targeted campaigns and outbound communication Maintain engaging phone conversations with customers while navigating multiple systems efficiently Deliver exceptional service aligned with our Customer Connection methodology Consistently meet or exceed individual sales goals Participate in team meetings, coaching sessions, and ongoing training
Qualifications
Qualifications Sales Experience: At least 1 year in a sales role with a proven ability to build and maintain customer relationships Technical Skills: Comfortable navigating multiple systems, including CRM tools, chat, email, and Microsoft Office Communication: Strong verbal and written communication skills with confidence in outbound follow-up Coachability: Openness to feedback and ability to apply coaching to improve performance Remote Readiness: Self-motivated with the ability to thrive in a structured, virtual call center environment Workspace Requirements: Private, distraction-free workspace with reliable high-speed internet Work Schedule Full-time schedule (35–45 hours/week) based on business needs Training: 6 weeks, Monday–Friday, 10:00 AM–7:00 PM EST Post-Training Schedule: Assigned shifts may fall between 10:00 AM–11:30 PM EST, including weekends, holidays, and non-consecutive days off Ongoing Scheduling: Quarterly shift bids with schedules that may range between 6:00 AM–2:00 AM EST Compensation & Benefits
Compensation
Overview: Paid Training: $15/hour, with comprehensive onboarding and ongoing development Earnings Potential: Average first-year earnings of approximately $40,000, with higher earning potential based on performance; includes base pay of $15/hour or incentive-based earnings, whichever is greater
Benefits
Overview: Comprehensive medical, dental, and vision coverage Company-paid life and disability insurance 401(k) with discretionary company match Paid time off and holidays Travel discounts and employee perks Employee Assistance Program (EAP) Professional development and learning opportunities EEO Statement World Travel Holdings is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to any status protected by applicable law.