[Remote] Operations Consultant – Logistics/Freight Forwarding/Customs
Note: The job is a remote job and is open to candidates in USA. Magaya Corporation is a company specializing in logistics solutions, and they are seeking a Software Consultant to implement their products and mentor the team. The role involves overseeing customer projects, ensuring timely and budget-compliant implementations, and collaborating with the development team to meet client needs.
Responsibilities
- Implement Magaya products and solutions for new customers. Applying past operational expertise to improve customer experience and value
- Manage, train, and mentor the greater Professional Services team
- Coach and evaluate implementation work
- Project Management: Oversees and supports project plans and ensures that implementations are completed on time, within budget, and meets client expectations
- Collaborate with solutions developer team and ensure compliance with all client requirements and provide appropriate training to clients and ensure efficient implementation of all solutions and modules
- Report to management status of all ongoing projects and issues
- Guarantee department processes execution
- Performs other related duties assigned by management
Skills
- 2-5 years of experience in the related area as an individual contributor or leader
- International Freight Forwarding and Consolidations
- Warehousing, Supply Chain, 3PL Provider
- NVO Consolidations (Ocean and Air)
- Accounting Functions related to managing a logistics operation (P&L, AR/AP, Ops Bonus and Shipment margin, International Tax, Foreign Exchange)
- Organizational change/Change Management
- Well Rounded in Operational Processes: (Inventory Management, Purchase Order Management, Work Order/Project, Quote to Booking, Pricing, Warehousing, Storage Rules, Billing/Rating/Costing, Compliance, Foreign Agent/Agent Operations)
- Ability to propose creative technical and/or operations solutions to challenging problems and communicate technical and operational concepts and specifications clearly and efficiently
- Ability to work with a variety of customers from different departments in large and small groups
- Adaptable to various work settings and able to serve in an advisory leadership role
- Strong personal initiative and ability to execute with minimal oversight
- Willingness to travel domestically and internationally to visit customers and attend conferences and events as needed
- Experience operating or implementing Customs Compliance, Supply Chain Management, 3PL and International Freight Forwarding software a huge plus (examples Magaya, CargoWise, GoFreight, Descartes, Flex Cargo)
- Computer skills required: Microsoft Office, Project Management Software, Salesforce, JavaScript preferred
- Proficiency in English (additional language proficiency a plus – Spanish, French, etc.…)
Benefits
- (Remote) Work from Home Structure
- Paid Time Off Programs
- 2 Wellness Days
- Flexible Vacation Program as needed with Manager approval
- Sick LeaveMinimum of 5 sick days per year, with additional days determined by state-specific regulations.
- Paid Holidays
- 11 major holidays paid
- 2 floating holidays per year
- Medical, Vision, and Dental Plans through United HealthcareCoverage begins on the first day of the month following 30 days of employment
- 3 plan levels to choose from
- APL (Gap Plan)Supplemental coverage presented with regular insurance coverage to assist with Deductibles on larger or hospitalized procedures
- UHC STD, LTD, and Life InsuranceCoverage is effective on the first day of employment.
- 401(k) Retirement Plan
- Eligibility begins the first day of the month following 90 days of employment
- Immediate vesting
- Company match up to 4%
- Magaya does offer Work Visa Sponsership
Company Overview