[Remote] Revenue Operations Manager
Note: The job is a remote job and is open to candidates in USA. Northstar Travel Group is the largest and most trusted B2B travel media and information company in the world. They are seeking a strategic and hands-on Revenue Operations Manager to support their global sales organization by providing systems, reporting, insights, and operational rigor needed to drive predictable revenue growth.
Responsibilities
- Provide executive-level analysis on revenue performance, sales effectiveness, and growth opportunities
- Deliver monthly, quarterly, and annual reporting across teams, products, and segments
- Identify performance gaps, risks, and emerging trends to inform strategic decisions
- Facilitate recurring revenue review meetings with sales leadership
- Partner with Finance to align forecasts, budgets, and long-range planning
- Lead consolidation and validation of revenue forecasts across the organization
- Provide account-level and product-level insights to improve forecast accuracy
- Support budgeting with detailed territory, product, and sales performance analysis
- Maintain deep visibility into revenue composition by customer, product line, and market segment
- Partner with sales leaders to identify expansion, cross-sell, upsell, and retention opportunities
- Deliver data-driven recommendations that inform account strategy and customer investment
- Build executive dashboards highlighting account health, revenue concentration, and growth potential
- Maintain ownership of revenue targets and ensure accurate tracking against goals
- Establish KPIs for sales effectiveness, forecast accuracy, pipeline health, and revenue attainment
- Drive accountability through transparent reporting and actionable insights
- Serve as the business owner of HubSpot CRM, ensuring strong adoption, governance, and data quality
- Configure and optimize workflows, dashboards, permissions, and reporting structures
- Monitor pipeline hygiene, opportunity management, and forecasting discipline
- Lead training programs, documentation, and enablement initiatives to improve user proficiency
- Recommend enhancements, automations, and integrations that improve efficiency and reporting
- Champion CRM as the single source of truth for pipeline, forecasting, and account management
Skills
- 5+ years in sales enablement, sales operations, revenue operations, or CRM administration
- 3+ years of hands-on HubSpot Sales Hub and CRM administration experience
- Experience supporting a global sales organization of 50+ users
- Strong understanding of B2B sales processes (media, digital marketing, events preferred)
- Proven ability to lead training, create documentation, and simplify complex workflows
- Demonstrated CRM configuration and optimization skills
- Strong analytical, problem-solving, and process-mapping capabilities
- Excellent communication, project management, and stakeholder management skills
- Ability to manage multiple initiatives with high attention to detail and deadlines
- Bachelor's degree or equivalent experience
- Experience in B2B marketing services, digital media, events, or market research
- Familiarity with advertising sales workflows, sponsorship sales, or event-related processes
- Experience with order management systems, proposal tools, or fulfillment platforms
- HubSpot certifications (Sales Hub, CRM Admin, RevOps, Marketing Hub)
- Experience supporting homegrown business applications
- Experience working with global or multi-division organizations
Benefits
- Northstar contributes heavily toward insurance plan premiums
- We provide a generous paid time off package
- A variety of health and dental plans
- Company-paid life insurance
- 401k
- Summer Fridays
- Educational training and mentorship programs
- Industry conferences and events
Company Overview