Urgent remote Investment Help Desk

Urgent.. Investment Help Desk Location is Dallas, TX, but not important for the right candidate. Must haves:

• Provides daily support for Fixed Income and equity front Office and Middle office. Single point of escalation for Investment systems related issues.
• Day to day administrative management of critical trading systems, such as Charles River, Perform, Bondage, Bloomberg, Facset, Fiserv/Tegra, DTCC, MarkitEDM, Advent APX etc. (These are common COTs products within asset management space, so the right person will be aware of these. It's okay if they don't have it all)
• Strong experience with above mentioned platforms, which includes support, configuration, and troubleshooting
• Ability to understand processes, data sources, and interdependencies between various applications to support Front Office from opening to close of trading day
• Hands-on experience of Upgrade/Patch activities
• Knowledge of the FIX trading protocol and its use
• Demonstrable knowledge of investment securities such as, Equity, Fixed Interest, and/or Derivatives, etc.
• Willingness to quickly learn different systems and applications for support and maintenance
• Technical Application support specialist to interface with client service desk, provide analysis and understand issues to provide solutions / resolutions in a timely manner.
• Analyze and coordinate resolution of data-related production issues for Order Trade Management platform.
• Maintain adequate communication with clients and IT management, act as liaison between business, vendors and other support teams.
• Manage incidents and service requests as they related to Equity and Option trading for the Private Bank to maintain a stable production environment
• Team player with strong communication skills

Good to have

• Strong expertise on SQL (complex SQL queries, stored procedure, triggers, etc.) preferably SQL Server.
• Knowledge of job scheduling (e.g. Active Batch) and ETL tools (e.g. SSRS, SSIS) would be an added advantage

Thanks & Best Regards Adhvik Saxena MAINTEC TECHNOLOGIES INC. Cell : 984-208-8605 [email protected] /www.maintec.com